Cookie / Tracking Notice

Effective Date: August 21, 2026 Last Updated: October 30, 2026

This Cookie / Tracking Notice explains how AcknowledgePoint uses cookies and similar technologies on AcknowledgePoint.com and related websites, applications, and services.

This Notice should be read together with our Privacy Policy.

Optional Google Analytics on public pages (updated October 30, 2026): When configured, Google Analytics 4 starts automatically for visits identified as originating in the United States, unless a saved refusal, browser exclusion, or browser privacy signal keeps it off. Outside the United States, or if the country cannot be determined, it starts only after you choose Allow analytics. The automatic U.S. default is not saved as consent. It counts public-page visits, Get Started clicks, accepted new company signup submissions, and successful contact requests. Your form answers, account information, invitation links, and workspace documents are not included in these events. Login, payment, and workspace pages are excluded, as are pages with query strings or unrecognized fragments. Recognized homepage section links, such as Pricing and Reporting, count as the homepage with the fragment omitted from our event URLs. Google receives browser/device information, cookie identifiers, and the network information needed to receive a request. Advertising features and automatic form, click, and site-search tracking are disabled. Analytics cookies can last up to 180 days.

When no saved choice applies, we use Cloudflare's country response on our own domain to choose the regional default. We do not save that diagnostic response, IP address, or country in application records or browser storage, or send it to Google Analytics. The check is repeated on a new page load when needed. Country detection is approximate and may reflect a VPN or proxy; an unavailable or inconclusive check keeps analytics off until you opt in.

Choose No thanks to turn optional analytics off. You can reopen Cookie choices on public pages to change your decision. We save your explicit preference in local storage for up to 180 days; valid saved refusals remain effective in every region. Declining removes this setup's Analytics cookies and stops future measurement; it does not delete data already received by Google. Essential authentication and security tools keep working. Global Privacy Control and Do Not Track also keep optional analytics off. If browser storage is unreadable, analytics remains off unless a choice can subsequently be saved successfully.

Cookie choices includes Exclude this browser from visitor statistics for your own visits and testing. The local storage flag ap-analytics-excluded-v1 contains no visitor identifier and is not sent to Google. It remains until you turn it off or clear site storage. The exclusion applies across tabs in the same browser, while other browsers and devices need their own setting. It stops future analytics and removes this setup's analytics cookies, but does not remove previously collected data. If a persistent save fails, we keep analytics off on the current page and, when possible, remember the exclusion for that browser session. Removing an exclusion does not override a saved refusal or browser privacy signal.

1. What Are Cookies?

Cookies are small text files placed on your browser or device when you visit a website or use an online service. Cookies help websites remember information about your visit, support login sessions, improve security, analyze site performance, and provide a better user experience.

We may also use similar technologies, such as local storage, session storage, pixels, tags, scripts, software development kits, device identifiers, and log files.

2. How We Use Cookies and Similar Technologies

AcknowledgePoint may use cookies and similar technologies for the following purposes:

Essential Operations:

• keeping users signed in;
• maintaining secure sessions;
• supporting account authentication;
• remembering user preferences;
• enabling core website and application functionality;
• preventing fraud or abuse;
• supporting load balancing and performance; and
• protecting platform security.

Analytics and Performance:

• understanding how visitors use our website;
• measuring page performance;
• identifying errors;
• improving navigation;
• evaluating feature usage;
• improving product design; and
• understanding general usage trends.

Preferences:

• remembering display preferences;
• remembering selected options;
• improving usability; and
• reducing repetitive user input.

Security:

• detecting suspicious activity;
• preventing unauthorized access;
• protecting administrator accounts;
• monitoring failed login attempts;
• supporting audit logs; and
• maintaining platform reliability.

Marketing or Communications:

• measuring the effectiveness of marketing pages or campaigns;
• understanding visitor interest in AcknowledgePoint;
• improving website content; and
• supporting communication preferences.

AcknowledgePoint does not use employee acknowledgement records or customer account data for cross-context behavioral advertising.

3. Types of Cookies We May Use

AcknowledgePoint may use the following categories of cookies:

Strictly Necessary Cookies: These cookies are required for the website or application to function. They support login, authentication, security, account access, and basic platform operation. These cookies cannot generally be disabled without affecting functionality.

Functional Cookies: These cookies support convenience features, such as remembering preferences or improving usability.

Analytics Cookies: These cookies help us understand how visitors and users interact with our website and Services. Analytics data may help us improve page layout, product features, performance, and user experience.

Security Cookies: These cookies help us detect suspicious activity, protect accounts, and maintain platform integrity.

Marketing Cookies: If used, these cookies may help us measure the effectiveness of marketing campaigns or understand visitor interactions with our website. If AcknowledgePoint uses marketing cookies, we will provide appropriate notice and choices where required by law.

4. Third-Party Cookies and Services

We may use third-party service providers to support website hosting, analytics, customer support, billing, email communications, security monitoring, or other business functions. These providers may place cookies or similar technologies on your device when permitted by our configuration and applicable law.

Examples of third-party services may include:

• analytics providers;
• hosting providers;
• customer support tools;
• email service providers;
• billing or payment platforms;
• security and monitoring tools; and
• content delivery or performance tools.

AcknowledgePoint will update this Notice when active third-party tracking or analytics tools materially change.

5. Your Cookie Choices

Depending on your location and the technologies used, you may have choices regarding cookies and tracking technologies.

You may be able to:

• adjust browser settings to block or delete cookies;
• use browser privacy controls;
• use device-level privacy settings;
• opt out of certain analytics tools where available;
• manage cookie preferences through a cookie banner or preference center, if provided; or
• contact us with privacy questions.

Please note that blocking or disabling certain cookies may affect website or application functionality. Strictly necessary cookies may be required to provide the Services.

6. Do Not Track

Some browsers transmit “Do Not Track” or Global Privacy Control signals. Our optional public-page Google Analytics setup stays off when either signal is enabled. These settings do not disable essential authentication and security services.

7. Updates to This Notice

We may update this Cookie / Tracking Notice from time to time to reflect changes in our practices, technologies, service providers, or legal requirements.

8. Contact Us

Questions about this Cookie / Tracking Notice may be sent to:

Contact: Use the Contact Support page and choose Privacy. Website: https://www.acknowledgepoint.com