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Cookie / Tracking Notice

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This Cookie / Tracking Notice explains how AcknowledgePoint uses cookies and similar technologies on AcknowledgePoint.com and related websites, applications, and services.

This Notice should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your browser or device when you visit a website or use an online service. Cookies help websites remember information about your visit, support login sessions, improve security, analyze site performance, and provide a better user experience.

We may also use similar technologies, such as local storage, session storage, pixels, tags, scripts, software development kits, device identifiers, and log files.

2. How We Use Cookies and Similar Technologies

AcknowledgePoint may use cookies and similar technologies for the following purposes:

Essential Operations:

  • keeping users signed in;
  • maintaining secure sessions;
  • supporting account authentication;
  • remembering user preferences;
  • enabling core website and application functionality;
  • preventing fraud or abuse;
  • supporting load balancing and performance; and
  • protecting platform security.

Analytics and Performance:

  • understanding how visitors use our website;
  • measuring page performance;
  • identifying errors;
  • improving navigation;
  • evaluating feature usage;
  • improving product design; and
  • understanding general usage trends.

Preferences:

  • remembering display preferences;
  • remembering selected options;
  • improving usability; and
  • reducing repetitive user input.

Security:

  • detecting suspicious activity;
  • preventing unauthorized access;
  • protecting administrator accounts;
  • monitoring failed login attempts;
  • supporting audit logs; and
  • maintaining platform reliability.

Marketing or Communications:

  • measuring the effectiveness of marketing pages or campaigns;
  • understanding visitor interest in AcknowledgePoint;
  • improving website content; and
  • supporting communication preferences.

At launch, AcknowledgePoint should avoid using employee acknowledgement records or customer account data for cross-context behavioral advertising.

3. Types of Cookies We May Use

AcknowledgePoint may use the following categories of cookies:

Strictly Necessary Cookies: These cookies are required for the website or application to function. They support login, authentication, security, account access, and basic platform operation. These cookies cannot generally be disabled without affecting functionality.

Functional Cookies: These cookies support convenience features, such as remembering preferences or improving usability.

Analytics Cookies: These cookies help us understand how visitors and users interact with our website and Services. Analytics data may help us improve page layout, product features, performance, and user experience.

Security Cookies: These cookies help us detect suspicious activity, protect accounts, and maintain platform integrity.

Marketing Cookies: If used, these cookies may help us measure the effectiveness of marketing campaigns or understand visitor interactions with our website. If AcknowledgePoint uses marketing cookies, we should provide appropriate notice and choices where required by law.

4. Third-Party Cookies and Services

We may use third-party service providers to support website hosting, analytics, customer support, billing, email communications, security monitoring, or other business functions. These providers may place cookies or similar technologies on your device when permitted by our configuration and applicable law.

Examples of third-party services may include:

  • analytics providers;
  • hosting providers;
  • customer support tools;
  • email service providers;
  • billing or payment platforms;
  • security and monitoring tools; and
  • content delivery or performance tools.

AcknowledgePoint should maintain an internal list of active third-party tracking and analytics tools and update this Notice when those tools materially change.

5. Your Cookie Choices

Depending on your location and the technologies used, you may have choices regarding cookies and tracking technologies.

You may be able to:

  • adjust browser settings to block or delete cookies;
  • use browser privacy controls;
  • use device-level privacy settings;
  • opt out of certain analytics tools where available;
  • manage cookie preferences through a cookie banner or preference center, if provided; or
  • contact us with privacy questions.

Please note that blocking or disabling certain cookies may affect website or application functionality. Strictly necessary cookies may be required to provide the Services.

6. Do Not Track

Some browsers transmit “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, AcknowledgePoint does not currently respond to browser “Do Not Track” signals unless required by applicable law.

7. Updates to This Notice

We may update this Cookie / Tracking Notice from time to time to reflect changes in our practices, technologies, service providers, or legal requirements.

8. Contact Us

Questions about this Cookie / Tracking Notice may be sent to:

Email: [[email protected]] Support: [[email protected]] Website: https://acknowledgepoint.com

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