Accessibility
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AcknowledgePoint is committed to making its website and software platform accessible, usable, and inclusive for customers, administrators, employees, and visitors.
We believe that companies should be able to create policies, assign documents, track acknowledgements, and review compliance records in a way that is clear, practical, and usable by people with a wide range of abilities and technologies.
1. Our Accessibility Commitment
AcknowledgePoint strives to provide a digital experience that is accessible to all users, including individuals who use assistive technologies such as screen readers, screen magnifiers, keyboard navigation, voice recognition software, and other accessibility tools.
Our goal is to design, develop, and maintain our website and application in a manner that supports recognized accessibility practices, including alignment with the Web Content Accessibility Guidelines, commonly referred to as WCAG.
2. Ongoing Improvements
Accessibility is an ongoing effort. As AcknowledgePoint grows, we intend to continue improving the accessibility of our website, application interface, documentation, and customer-facing workflows.
Our accessibility efforts may include:
- using clear page structure and headings;
- supporting keyboard navigation where practical;
- maintaining readable color contrast;
- providing descriptive labels for form fields;
- using meaningful button and link text;
- providing alternative text for meaningful images;
- designing consistent navigation;
- reducing unnecessary visual clutter;
- testing key workflows for usability;
- improving compatibility with assistive technologies;
- reviewing new features for accessibility considerations; and
- responding to accessibility feedback from users.
3. Application Accessibility
AcknowledgePoint is a business-to-business software platform used by companies to create documents, assign policies, and collect employee acknowledgements. Because customer administrators may create their own document content inside the platform, customers are responsible for ensuring that the documents they create are clear, readable, and appropriate for their users.
AcknowledgePoint may provide tools and templates to support document creation, but customers remain responsible for reviewing their final document content, including accessibility, legal, HR, safety, and compliance considerations.
4. Known Limitations
Although we work to improve accessibility, some areas of the website or application may not yet fully meet every accessibility standard or user need. Some limitations may arise from third-party tools, browser differences, customer-created content, or features that are still being improved.
If you experience difficulty using any part of AcknowledgePoint, we want to know so we can evaluate the issue and work toward a practical solution.
5. Requesting Assistance
If you need assistance accessing information, using the platform, or completing a task, please contact us. We will make reasonable efforts to provide the information or support you need through an appropriate alternative method.
Accessibility Contact: Email: [[email protected]] Support: [[email protected]] Website: https://acknowledgepoint.com
Please include:
- the page or feature you were using;
- the issue you encountered;
- the assistive technology, browser, and device you were using, if applicable;
- your contact information; and
- a description of the assistance or accommodation requested.
6. Feedback
We welcome feedback on the accessibility of AcknowledgePoint. User feedback helps us identify issues, prioritize improvements, and create a better experience for all customers and users.
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